Cancellation Policy

Last Updated: 09 July 2026

At Pulseit Fitness, we understand that plans can change. This Cancellation Policy explains how you can cancel your order and the applicable terms.

Order Cancellation

You can cancel your order free of charge within 12 hours of placing it, or before it has been shipped from our warehouse, whichever comes first.

If your cancellation request is approved, the full order amount will be refunded to your original payment method within 5-7 business days.

To request an order cancellation, please contact us with your Order ID:

  • Email: pulseitllp@gmail.com
  • Phone: +91-8320846838

Our customer support team will review your request and confirm the cancellation status.

Cancellation After Shipment

Once your order has been shipped and a tracking number has been generated, it cannot be cancelled or modified.

If you no longer wish to receive the product, you may refuse delivery when our courier partner attempts to deliver your order.

Once the returned package is received and inspected at our warehouse, your refund will be processed after deducting the two-way shipping charges. The remaining refund amount will be credited to your original payment method within 5-7 business days after the return has been approved.

Cash on Delivery (COD) Orders

If you have placed a Cash on Delivery (COD) order and wish to cancel it, please notify us before the order is dispatched.

Please note that frequent cancellation or refusal of COD orders may result in the suspension of COD payment eligibility for future purchases.

Order Modifications

If your order has not yet been processed or shipped, you may request changes to:

  • Shipping address
  • Contact information
  • Quantity (subject to product availability)

Please contact us as soon as possible, as changes cannot be made once the order has been dispatched.

Cancellation by Pulseit Fitness

Pulseit Fitness reserves the right to cancel an order under certain circumstances, including but not limited to:

  • Product is out of stock or unavailable.
  • Payment could not be successfully processed.
  • Incorrect pricing due to technical or system errors.
  • Incomplete or incorrect customer information.
  • Suspected fraudulent or unauthorized transactions.

If we cancel your order after payment has been received, a full refund will be issued to your original payment method.

Need Help?

If you have any questions regarding your order or cancellation request, please contact our customer support team.