Shipping Policy
Last Updated: 09 July 2025
Thank you for shopping with Pulseit Fitness. We are committed to delivering your orders quickly and securely. Please read our Shipping Policy to understand how we process and deliver your purchases.
Order Processing
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation email or SMS with tracking details
Shipping Time
Estimated delivery times may vary depending on your location.
- Metro Cities: 2-5 Business Days
- Other Cities & Towns: 3-7 Business Days
- Remote Locations: 5-10 Business Days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges will be calculated and displayed during checkout before you complete your purchase.
From time to time, Pulseit Fitness may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).
You can use the tracking information to monitor the delivery status of your order.
Delivery Information
To ensure successful delivery, please provide:
- Correct full name
- Complete shipping address
- Valid mobile number
- Accurate postal code
Pulseit Fitness is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.
Delivery Delays
While we strive to deliver every order on time, delays may occur due to:
- Courier service issues
- Weather conditions
- Natural disasters
- Public holidays
- High order volumes
- Government restrictions
We appreciate your patience in such situations.
Undeliverable Orders
If a shipment is returned to us due to:
- Incorrect address
- Failed delivery attempts
- Customer refusal to accept delivery
Additional shipping charges may apply for re-shipping the order.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Photos of the package
- Photos of the damaged product
Our support team will review your request and assist you as quickly as possible.
International Shipping
Currently, Pulseit Fitness ships within India only.
If international shipping becomes available, this policy will be updated accordingly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.